Pendulum Email in a Specific Project

Pendulum mail hook allows you to send an email to a contact and have a copy of the email automatically save as a note on the person's candidate record in Clockwork.

To use pendulum from within Clockwork:

  1. Go  into  the specific search project.
  2. Click on the person's email address from their candidate record. 
  3. A new blank email will pop up using whichever mail client (e.g. Outlook, Gmail, Apple Mail) your computer is set to default to.
  4. You will see the project pendulum email address in the BCC of the email.

To use pendulum outside of Clockwork, you must:

  • Send the emails from the same email address you use to login to Clockwork.
  • Send the emails to an email address that is saved on the person's contact record in Clockwork. 
  • Enter the project pendulum email address into the BCC of the email.

Best Practice

- Save each project pendulum email address as a contact in your email, to make it easy to BCC every time you send an email to a candidate!

- Only use the pendulum email in the original sent message. Forwarding an email to the pendulum email will result in a "Pendulum email not working" email response.

To find and save a project's pendulum email address:

1. Navigate to your projects tab and select your desired project.

2. Click the "Admin" tab.  Under the Project Settings you will find your Project Pendulum Email.

3. Create a new contact in your email (named after the project, e.g.  Google / VP of Sales Pendulum).

4. When you email a candidate on your project, BCC the pendulum email address and the email will appear as a note on the person's candidate record.


RELATED ARTICLES:

Pendulum Email Integration Explained

Why isn't my pendulum email integration working?

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