My client can’t see the notes I’ve been putting on candidates. What’s going on?
First: make sure you are adding notes onto a candidate record as opposed to their contact record.
When you click 'Show details' under a candidate's name inside of a project, you’re looking at their Candidate Record; this record will pull a good deal of contact & employment information from the person's Contact Record, but will only show you Notes and Files that are relevant to this project in particular. Only these notes can be made visible to your clients.
If your note was already on the person's candidate record: make sure the note is toggled green so that it is visible to your clients; new notes are toggled as invisible by default until manually toggled green.